FAQ

Venues

Is there coat check?

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Both House of Blues and Aragon have coat check available. Prices may vary per venue.

Where is the Aragon Located?

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Aragon is located off the Lawrence Red Line, in The Uptown Neighborhood. North of the Market Days Festival.

Address : 1106 W Lawrence Ave, Chicago, IL 60640

Is there Parking at the Aragon?

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There is no parking at the Aragon other than meter street parking.

What is allowed in the Aragon?

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We follow venue rules please head to their website for most up to date information.

Aragon Rules

Where is the House Of Blues Located?

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The House Of Blues is located at 329 N. Dearborn Street, just north of Wacker Drive in the heart of downtown Chicago

What is allowed at the House Of Blues?

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We must follow House Of Blues rule and procedures. Please see their website for up to date information.

House Of Blues FAQ

Is there Parking?

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Ther House of Blues has valet parking. Price is set and based by them.

See all FAQ of the house of Blues here. FAQ

Bathrooms

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All bathrooms during our events are gender neutral. All are welcome to any restroom.

Are the Venues ADA?

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Yes both the Aragon and House of Blues can accommodate ADA Individuals.

Trains

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For The Aragon:The Lawrence stop is currently under construction...

We recommend you use the Wilson Red/Purple Station a few blocks south of the venue if you plan on taking the CTA to and from the venue.

For House Of Blues:

The Red line Grand Avenue Stop is only two block north of the venue. Head south on State street towards the river and you are there!


Tickets

Whats included with my admission?

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Your ticket allows entry to the event.

When do tickets go on sale?

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All ticket types will go on sale April 1st

What type of tickets can I purchase for Market Days Weekend?

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Single Day

- Housegasm

- Joystick

- Drama: at the Rodeo


Weekend Passes

- 2Day pass ( Joystick & Drama at The Rodeo)

- 3Day passes ( Housegasm, Joystick & Drama at The Rodeo)


VIP

- Single ticket to Housegasm

- 2Day ( Joystick & Drama at the Rodeo)

Can I Upgrade my single day ticket to a 2day pass or 3day pass?

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There are no options to upgrade any ticket type.

What’s included in VIP?

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- Express entry

- Limited water

- VIP lounges

- VIP snack bar

- Premier viewing areas

- Swag Bag

- Private VIP Bathrooms

Can I buy a 3Day VIP

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No. Due to capacity limitations in the venues. We cannot offer this option.

You can however purchase a single day VIP to Housegasm and then a 2Day VIP option to get a 3Day VIP experience.

Can I use a photo of my weekend pass for entry if I lose my paper ticket?

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No venues will not accept a picture of a ticket. Treat your ticket like cash. If you lose cash you can't pay with a picture.

We suggest you store it behind your cell phone case.

Can I return my tickets after the event?

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There are no refunds on ticket purchases, before or after the event. Chargebacks to contest this policy will be rebutted.

Can I purchase a ticket from a third party vendor or friend?

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WE STRONGLY SUGGEST YOU DO NOT BUY TICKETS FROM AN UNAUTHORIZED THIRD PARTY VENDOR OR INDIVIDUAL. BUY AT YOUR OWN RISK. FAKE TICKETS HAPPEN EVERY YEAR-DO NOT GET RIPPED OFF

Will there be tickets at the door?

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Tickets are not guaranteed to be offered at the door.

If any tickets are left for any party we will announce via our social media platforms the day of each perspective party.

The Men's Room

What time does The Men's Room Shop Open?

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10am

When will tickets be available at Mens Room?

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Our friends at The Men’s Room Shop will have tickets available on April 1st.

Can I buy tickets over the phone with Mens Room Shop?

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No, you can’t purchase tickets via phone with the Men’s Room Shop.

Will Men’s Room Sell VIP Tickets?

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No. VIP options are only available via Ticketmaster.

Will the Men's Room Shop have my Ticketmaster tickets?

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NO! Please follow up with Ticketmaster customer service to retrieve your tickets.

Do I need an ID to purchase Tickets?

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You do not. However our events are 21+ events and you will need to show a valid ID at the venues.

Can I purchase more than 1 ticket?

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Yes you can.

Can I upgrade my ticket at the Men's Room

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The Men's Room Shop cannot upgrade any tickets. Ticket upgrades are not possible.

What type of Tickets can I buy at The Men's Room Shop?

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You can purchase the following.

- Single Day Housegasm

- Single Day Joystick

- Single Day Drama: At the Rodeo

- 2day pass (Joystick & Drama at the Rodeo)

-3day (Housegasm, Joystick, Drama at the rodeo)

COVID POLICIES

What are your covid policies?

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We are following all state and local protocols.


Refunds

I bought a hard copy ticket. Can I sell it?

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Yes you can. Please note that tickets will only scan once per event. Please only buy from a trusted individual.

What’s your refund policy in case I can’t attend?

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Unfortunately, there are no refunds. In the case you cannot make it you can always resell your tickets through Ticketmaster's resale marketplace or sign up for event ticket insurance through Allianz

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