Is there coat check?
Both House of Blues and Aragon have coat check available. Prices may vary per venue.
Where is the Aragon Ballroom Located?
The Aragon is Ballroom located off the Lawrence Red Line in the Uptown neighborhood of Chicago, north of the Market Days Festival.
Address : 1106 W Lawrence Ave, Chicago, IL 60640
*Please note the Lawrence Red Line is currently closed due to construction. We recommend using the Wilson Red/Purple line stop a few blocks south if you are riding public transit to and from our Aragon events.*
Is there parking at the Aragon?
There is no parking at the Aragon other than meter street parking.
What is allowed in the Aragon?
We follow venue rules please head to their website for most up to date information.
Aragon Rules - navigate to "Plan Your Visit" after clicking the link
Where is the House Of Blues located?
The House Of Blues is located at 329 N. Dearborn Street, just north of Wacker Drive and the Chicago River in the heart of downtown Chicago.
What is allowed at the House Of Blues?
We must follow House Of Blues rule and procedures. Please see their website for up to date information.
Do the Aragon and House of Blues accept cash and card?
The Aragon is now a cashless venue and will only accept cards for transactions (but your bartenders would still love cash tips).
The House of Blues accepts cash and card for transactions.
Is there parking at the House of Blues?
The House of Blues has valet parking. Price is set by the venue. There are also a variety of parking garage options in the area.
See all FAQ of the house of Blues here: FAQ
What is your bathroom policy?
All bathrooms in the venue during our events are considered gender neutral. All are welcome to any restroom.
Are the Venues ADA compliant?
Yes, both the Aragon and House of Blues can accommodate ADA individuals. Please reach out to us ahead of time if you need special arrangements so we can coordinate those with the venue.
For The Aragon: The Lawrence stop is currently under construction...
We recommend you use the Wilson Red/Purple Station a few blocks south of the venue if you plan on taking the CTA to and from the venue.
For House Of Blues:
The Red Line Grand Avenue stop is only two block north of the venue. Head south on State street towards the river and you are there! If you cross the river heading south, you've gone too far.
What's included with my admission?
Your ticket allows entry to the event.
What type of tickets can I purchase for Market Days Weekend?
Single Day (GA or VIP)
2 Day Passes (GA or VIP)
- Matador and Dream
Can I upgrade my single day ticket to a 2-day pass?
There are currently no options to upgrade any ticket type.
Can I upgrade my GA ticket?
There are currently no options to upgrade any ticket type.
What’s included with VIP?
- Express entry
- Limited free water
- VIP lounges
- VIP snack bar
- Premier viewing areas
- CircuitMOM swag
-Free coat/clothes check
- Private VIP bathrooms (Aragon only)
Can I buy single event VIP Tickets?
Yes! We are offering single event VIP tickets for Matador and Dream this year. These will only be available online and not at the Men's Room.
I purchased a VIP ticket, but it doesn’t show I purchased VIP.
When you pull up your ticket on the app it will say GA or VIP.
Can I use a photo of my paper ticket for entry if I lose my ticket?
No, venues will not accept a picture of a ticket as entry to our parties. However, the Aragon box office will be able to use a photo of your physical ticket to reprint your ticket for entry, so we do recommend taking a photo of your ticket. If your ticket has already been scanned for entry to the event, they will not be able to reprint your ticket with the exception of a 2-day pass where you will need to scan the same paper ticket for entry to both events.
Please do everything in your power to not lose your ticket though. There is almost always a line at the box office, so protecting your ticket will be your quickest and easiest route to entry. We suggest you store it behind your cell phone case.
Can I return my tickets after the event?
There are no refunds on ticket purchases, before or after the event. Chargebacks to contest this policy will be rebutted.
Can I purchase a ticket from a third party vendor or friend?
WE STRONGLY SUGGEST YOU DO NOT BUY TICKETS FROM AN UNAUTHORIZED THIRD PARTY VENDOR OR INDIVIDUAL. BUY AT YOUR OWN RISK. FAKE TICKETS HAPPEN EVERY YEAR. DO NOT GET RIPPED OFF.
Will there be tickets at the door?
Tickets are not guaranteed to be offered at the door.
If any tickets are left for any party we will announce via our social media platforms the day of each perspective party.
I'm having issues transferring my ticket. Who should I contact?
If you have issues with or questions about the Ticketmaster resale marketplace, please reach out to Ticketmaster directly.
The Men's Room
What are the Men's Room's hours of operation?
10 am to midnight daily
When will tickets be available at Mens Room?
Our friends at The Men’s Room Shop will have Market Days tickets available starting Friday, Feb. 9
Can I buy tickets over the phone with Mens Room Shop?
No, you can’t purchase tickets via phone with the Men’s Room Shop.
Will Men’s Room sell VIP tickets and passes?
No. VIP tickets and passes will only be available through Ticketmaster.
Will the Men's Room Shop have my Ticketmaster tickets?
NO! Please follow up with Ticketmaster customer service to retrieve your tickets.
Do I need an ID to purchase Tickets?
You do not. However our events are 21+ events and you will need to show a valid ID at the venues.
Can I purchase more than 1 ticket?
Yes you can.
Can I upgrade my ticket at the Men's Room
The Men's Room cannot upgrade any tickets. Ticket upgrades are not possible.
What type of tickets can I buy at The Men's Room Shop?
You can purchase the following:
- Single Day Matador (GA)
- Single Day Dream (GA)
- 2-day pass to Matador and Dream (GA)
No VIP options will be available at Men's Room! Those are available through Ticketmaster only.
I purchased a 2-day pass from Men's Room. Why did I only receive one ticket?
Ticketmaster is only providing us with a single ticket for those of you purchasing 2-day passes. Please use this singular ticket for entrance to both events. When you purchase your ticket from Men's Room you should have also received instructions on how to register your 2-day pass on Ticketmaster. If you have any issues registering your ticket, please contact Ticketmaster directly.
I bought a hard copy ticket. Can I sell it?
Yes you can. Please note that tickets will only scan once per event. Please only buy from a trusted individual.
What’s your refund policy in case I can’t attend?
Unfortunately, there are no refunds. In the case you cannot make it you can always resell your tickets through Ticketmaster's resale marketplace or sign up for event ticket insurance through Allianz when you originally purchase your electronic ticket. If you have issues with or questions about the Ticketmaster resale marketplace, please reach out to Ticketmaster directly.